Last Updated: March 17, 2025
At FerryWEB Technologies LLC, we strive to provide a secure, seamless, and transparent payment experience for our customers. Please review our payment policy carefully before making a purchase.
1. Accepted Payment Methods
1.1 Credit & Debit Cards
Payments can be made using major credit and debit cards, processed securely through Stripe. Accepted cards include:
- MasterCard
- Visa
- American Express
- JCB
- Discover
- Diners Club
1.2 Buy Now, Pay Later (BNPL)
We offer Buy Now, Pay Later (BNPL) financing powered by Klarna. Klarna allows eligible customers to split their purchase into interest-free installments or flexible financing options, subject to Klarna’s terms and conditions.
1.3 ACH Transfers & Wire Transfers
For businesses and bulk purchases, we accept payments via ACH (Automated Clearing House) transfer and wire transfer. Customers choosing this option will receive bank details upon checkout or via invoice.
- ACH payments: Typically processed within 1-3 business days.
- Wire transfers: Usually processed the same day or within 24 hours, depending on the bank.
- Customers are responsible for any bank transaction fees associated with ACH or wire transfers.
Note: Payments made via ACH or wire transfer must be confirmed before processing the order.
1.4 Digital Wallets
While our primary payment gateway is Stripe, additional payment options such as Apple Pay and Google Pay may be available based on regional support.
2. Payment Terms & Conditions
2.1 Full Payment Requirement
FerryWEB Technologies LLC requires full payment upfront before any product is shipped, released or made available for pickup. We do not offer credit or post-payment options at this time.
2.2 Payment Security & Encryption
We take security seriously and ensure that all transactions occur within a highly secure environment. Our payment system is protected with 128-bit SSL encryption, ensuring your financial data remains secure.
When making a payment, you can confirm the security of your transaction by checking for a padlock icon in the URL bar of your browser.
We do not store or retain any customer credit card or banking information after a purchase is completed. All payment details are securely processed by Stripe and Klarna, which comply with the highest industry security standards.
2.3 Fraud Prevention & Security Checks
To maintain a secure shopping experience, FerryWEB Technologies LLC implements fraud prevention measures. Certain orders may be subject to additional verification before processing. If verification is required, our team may contact you to confirm payment details.
To avoid order delays, please ensure that your billing address, contact details, and payment information are accurate at the time of purchase.
2.4 Billing Information & Invoices
- The billing address provided at checkout must match the payment method used to prevent transaction issues.
- An electronic invoice will be sent to your registered email upon successful payment.
- If you require a formal business invoice with tax details, please contact our support team.
2.5 Order Processing & Payment Confirmation
- Orders will only be processed and shipped after full payment is received and verified.
- If paying via ACH or wire transfer, order processing may be delayed until the payment has cleared.
- Customers will receive a confirmation email once their payment has been successfully processed.
3. Refunds, Chargebacks & Disputes
3.1 Refund Policy
- Refunds are issued based on our Return & Refund Policy guidelines.
- If a refund is approved, it will be processed via the original payment method within 5-10 business days, depending on the bank or payment provider.
3.2 Chargebacks & Payment Disputes
Filing a chargeback with your bank or payment provider without first contacting our support team may lead to account suspension. If you experience a payment issue, please reach out to us first so we can assist you.
Contact Information
For any payment-related inquiries, please contact us:
Mailing Address:
Compliance Department
FerryWEB Technologies LLC
1309 Coffeen Ave, STE 1200,
Sheridan, WY 82801, USA
Email: compliance@ferrywebsupport.tech
We appreciate your trust in FerryWEB Technologies LLC and look forward to serving you!