What is a Digital Download?
A digital download is described as a product which will be delivered to you through the internet, most commonly through email, giving you access to download the product you have purchased immediately. FerryWEB Support™ will not dispatch and physical DVD or CD. Your software will be sent within minutes to the email address provided during the order process. We can however provide a softcopy (Image File) of the software if there is the need to do so (i.e lack of mass internet data for software download).
How soon after purchase will I receive my software?
As soon as your payment has been successfully processed, you will be able to instantly download your software from the order confirmation page. You will also receive your license key and a download link in a confirmation email to the email address provided.
How can I be certain that my copy of Microsoft Windows is legitimate?
FerryWEB Support™ encourages all customers to register their email address with their specific Microsoft Product Key through the Microsoft online activation to ensure verification and tracking of their authentic software. By doing this you will know the Microsoft product you have purchased is 100% legitimate.
How are you able to sell software for such low prices?
We work directly with a variety of suppliers to purchase large volumes to get the lowest prices possible, as we save on costs we want to ensure our customers save too. As an online store we have minimal overheads which is also another reason we can offer the product at a reasonable price.
Can I buy one licensed software and install it on multiple computers.
No. Retail Product software licenses are designed to install and active on one computer only. We do however offer bulk deals on all our products.
Do you supply your products in large wholesale or bulk orders?
Yes. Large volume bulk orders can be processed by contacting us directly through live chat or emailing our support team at support@ferrywebsupport.tech
Do you do in-person deliveries?
Yes. For locations within Greater Accra, we can deliver personally to your organization or to your door step if requested. Any other locations outside of Greater Accra would receive license key by email.
