For the purposes of this Disclaimer:
● 'Company' (referred to as either 'the Company', 'We', 'Us' or 'Our' in this Disclaimer) refers to FerryWEB Technologies LLC
● 'Goods' refers to the items offered for sale on the Service.
● 'Orders' means a request by You to purchase Goods from Us.
● 'Service' refers to the Website.
● 'Website' refers to FerryWEB Technologies LLC, accessible from www.ferrywebsupport.tech
● 'You' means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing times
All Orders are processed within 1-3 business days and includes free ground shipping. Order confirmation will be sent via email including shipping status. You may also email Us to inquire about shipping status at any time. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone on file.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
● Shipping method: FedEx Ground
Shipment cost: Free
Estimated delivery time: 3-5 business days
● Shipping method: UPS Ground
Shipment cost: Free
Estimated delivery time: 3-5 business days
2Day, Next Day and Overnight deliveries are only available upon request. Please email dispatch@ferrywebsupport.tech to request estimated shipping rates for FedEx and UPS.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
FerryWEB Technologies LLC at the moment will not ship to any P.O. box addresses or APO/FPO addresses until We have partnered with the United States Postal Service (USPS).
Shipping Changes
Shipping changes after an order is shipped, such as intercepts, address changes, are not always possible (depending on the carrier). Requests to change an address may be subject to a $25.00 fee per package, if accepted. FerryWEB Technologies LLC reserves the right to deny a request at any time.
Order Cancellation
Orders cannot be modified or cancelled once they have been processed. All items will have to be shipped and received. Then You can initiate a return. For more information about Our return policy, visit https://www.ferrywebsupport.tech/refund_and_returns_policy
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s).
Customs, Duties and Taxes
FerryWEB Technologies LLC is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
Damages
FerryWEB Technologies LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact Our Customer Service immediately. Claims are handled through the shipping carrier, but We will assist customers with these claims to the best of its ability.
Be sure to save all packaging materials and damaged goods before filing a claim. For more information about Our return policy, visit https://www.ferrywebsupport.tech/refund_and_returns_policy
Delivery Policy
Typically, packages will be left at your door and do not require a signature. Note that customers that require a signature on their shipments may be subject to additional shipping fee. You may contact Our Customer Service before placing Your order.
Backorders
FerryWEB Technologies LLC does not typically take back orders, however items in which a back order or pre-order is available will be clearly identified.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
● By visiting this page on our website: https://www.ferrywebsupport.tech/contact
● By sending us an email: support@ferrywebsupport.tech